Return Policy

We will accept returns and exchanges on products within 30 days of your original purchase date.

Returns received in a used or dirty condition without tags attached will be returned to the customer at their expense and no refund will be issued.

If we have sent you a size or style that you did not order, we will pay for the return freight cost of the boots / shoes and will send you the correct item. 

Shipping & Handling Charges

We are now providing free ground shipping on all orders of $49 or more in the continental US.

All orders less than $49 will be charged a flat rate of $4.95 shipping.

All shipments, including those noted as having "Free Shipping", going to Alaska, Hawaii, or Puerto Rico are charged an additional fee of $1.20 per pound and are shipped with USPS Priority Mail.

In support of those serving overseas, no additional fee is charged for APO/FPO addresses.

Shipping & Availability

We ship to all locations in the Continental US, and we ship to Alaska, Hawaii and all US territories. 

We ship by several different methods, depending upon what works the best. Our primary shipping method is United States Postal Service (USPS) Priority Mail. United Parcel Service (UPS) is also used.

Canadian & International Shipping Policy

Now shipping to over 200 countries world wide! Overshoes Online has partnered with a trusted third-party International shipping company, to fulfill all orders for our International customers. After you place the item(s) you wish to order in the shopping cart click on the "International Checkout" button to place your order.

You will be able to calculate the shipping rates in your currency and determine the amount of duties and taxes that may apply for your order. You will even have the opportunity to expedite your order.

You may pay with International credit cards, PayPal and bank wire transfers. Once your order is completed, all inquiries regarding your order and shipment should be directed to the International Customer Service Department.

Privacy Policy

We take your privacy very seriously. Any personal information you provide to SockSocks.com via the Internet or through any or other medium is for the exclusive use of SockSocks.com in order for us to fulfill your order. We will not sell this data or otherwise make it available to anyone outside of SockSocks.com other than providing the name and delivery address to the shipper. We will maintain a database of customers addresses who opt in to receive occasional announcements of new products and services offered by SockSocks.com via e-mail or postal mail.

Security

SockSocks.com provides online ordering through a secure network using Authorize.Net and your credit card processor. All online transactions with SockSocks.com are handled with industry-standard secure socket layer (SSL) encryption. Our checkout page will be titled in the URL address with https://www.socksocks.com/checkout, which indicates the page is secure.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and securely and confidentially processed through the Authorize.Net Network. Your credit card number is never transmitted by email or any unencrypted format.

SockSocks.com does not retain credit card information in our files. Not paper or electronic. In fact, we never even see your complete credit card number.

SockSocks.com will prosecute fraud to the fullest extent of the law. All transactions and IP addresses are logged.

Sales Tax

New York State residents will be charged 8.00% sales tax.

Per NYS sales tax policy: (Effective June 1, 2006) Clothing & Footwear items with a sale price below $110.00 are now tax exempt.